By visiting the website or using material from these websites, you accept the following terms. Please note that you may not use the Site if you do not accept the following terms.

  1. Copyright

The content of this Website is the intellectual property of Eftehnon, subject to any rights not expressly granted here. All intellectual property rights of this Website that it contains belong to Eftehnon or to third parties that are legally concerned. By accessing this Website you agree to accept the above copyright laws.

You also agree that you use the website only for personal, non-commercial purposes. You are not given permission or the right to use the marks, symbols, logos, images, designs and generally all the files that appear on this website, without the written consent of Eftehnon.

  1. Privacy

Eftehnon strictly applying the principles of personal data protection, provided by the International and European law that regulates issues related to electronic commerce (Directive 2000/31/EC, PD 131/2003) as well as by the Consumer Protection Law (L. 2251/1994) regulating issues related to distance sales and the relevant provisions of the Greek law (L. 2472/1997) on the protection of the individual and the protection of personal data as supplemented by the decisions of the President of Personal Data Protection Committee, the P.D. 207/1998, 79/2000, article 8 of Law 2819/2000 and European law with directives 95/46/EC and 97/66/EC, expressly declares that it will not make any unlawful use of your personal data and in no way discloses, publishes, sells, rents or trades your personal information and the information you submit to any third party. Upon your request, your personal information is permanently deleted and is not provided in any way to anyone. By submitting material to our server, you agree that the material does not contain material that is untrue, illegal or in any way inappropriate for use and publication.

  1. Third Party Websites

To facilitate your access to its websites, Eftehnon may include links to Internet websites, which are the property of third parties or are managed by third parties and are themselves responsible for their content.

  1. Limitation of Liability

The company has made every effort to depict the products it has as accurately as possible by displaying photos, descriptions and more specific comments. However, this website may contain errors (typographic, numerical and illustration).

  1. Modification of the terms hereof

Eftehnon reserves the right to modify or renew the terms and conditions of transactions and undertakes the obligation to update this text for any change or addition to the terms.

  1. Ownership – Trademarks

The content of the website, the Eutechnon logo, product photos, texts and advertising banners are the property of the company:

Eftehnon
PAPAKOSTA MARIA,
Charilaou Trikoupi 9, Athens, 10678, Athens
VAT NUMBER. 074114534, D.O.Y: KEFODE ATTIKIS
G.E.MI.: 174328201000
Tel.  +302103802067, www.eftehnon.com

Your access to this website should not be construed as granting, by implication, estoppel or otherwise, any license or right to use any symbols, logos, images, representations displayed on this website without our prior written consent or that of any third party owner their.

Consequently, none of them may be sold, copied, modified, reproduced, republished, transmitted or distributed in any way in whole or in part.

  1. Product Shipments

Eftehnon can serve customers from all over Greece, Europe and Third Countries*.

Shipments within Greece are made by ELTA Couriers.

Outside of Greece: Your order is sent by ELTA as a registered shipment.

Your orders are usually shipped:

– within 2 – 3 working days if the product is immediately available

– within 12 working days if the product needs to be manufactured.

Minor delays may occur during sales and festive periods due to workload, as well as during extraordinary circumstances e.g. pandemics, earthquakes, etc.).

In the event that your order cannot be executed due to force majeure (bad weather conditions, strikes, etc.), we will contact you to let us know if you wish to complete it.

EXPLANATIONS:

* In the case of shipping to Third Countries (countries outside the European Union), the customer is responsible for paying any taxes and duties that will be imposed by the Customs or tax authorities of his country. Eftehnon does not know if you will be charged and with what amount, and the customs policy differs significantly from country to country. You can, before placing your order, contact a customs office in your country and be informed about it.

  1. Special Orders

In the event that a customer requests a special order in accessories or jewelry, ring, necklaces or bracelets size adjustment and in some cases in kompolois, which do not exist as products in our online store and or must be designed or even manufactured from scratch, a minimum 50% deposit is required of the total cost and payment before their shipment. In case of cancellation of the order, before its shipment, for any reason, the deposit is not returned. In general, in the case of a Special Order, there is no right of withdrawal, return or change.

  1. Non-Receipt of Order Package

In the event that you have paid for your order, we send it to you and you do not wish to receive it, when it is returned to us, we will refund you the value of the item after deducting the costs of shipping, packaging and the cost of transferring money if any and possible customs clearance costs in case of return from a country outside the European Union.

 Incorrect shipping address

In the event that your order has been paid for, we ship it to you and you have given us an incorrect shipping address: when the item is returned to us, we will refund the value of the item after deducting shipping, packaging and handling costs in the event that exists.

 

  1. Product Return Policy (Cancellation / Withdrawal / Order Return)

 

Order cancellation:

If the online order has been completed but the product has not yet been shipped, you can call us at +302103802067, store hours and one of our associates will handle the cancellation of your order. This possibility is provided to you until the moment we inform you about the dispatch of your order via e-mail.

 

Order Return

 Defective product

If the product received by the buyer is defective, he can return it to us and we will send him a new product without any financial charge. As long as it is not defective but the buyer deems it so, we will refund the value of the item after deducting the costs of shipping, packaging and the cost of transferring the money if any.

 Return of non-defective products / Withdrawal

1) If the product you purchased costs more than 30 euros (https://www.gov.gr/sdg/consumer-rights/consumer-rights-and-guarantees/general/right-of-cancellation) and it is an order that was made from Greece or from countries within the European Union, you can return it within 14 calendar days from the date of receipt. You are not required to inform us of the reason for returning the product. In order for your return to be accepted, the following must be met:

In order to exercise the right of withdrawal, the customer must inform Eftehnon (www.eftehnon.com) by email to the email address: info@eftehnon.com, of his decision to withdraw with a clear written statement letting us know that he is returning to us the product (indicating the order number, the product or products you wish to return) before the 14 day deadline expires.

Our company details are as follows:

Eftehnon
PAPAKOSTA MARIA,
Charilaou Trikoupi 9, Athens, 10678, Athens
VAT NUMBER. 074114534, D.O.Y: KEFODE ATTIKIS
G.E.MI.: 174328201000
Tel.  +302103802067, www.eftehnon.com

In order to comply with the withdrawal period, it is sufficient to send your declaration of exercise of the right of withdrawal before the expiry of the 14-day period from the receipt of your order. After we receive the withdrawal form we will inform you about it in your email. You can then proceed to return the product.

For orders for which an invoice has been issued, based on law, there is no possibility of return on the grounds of withdrawal. The above results from the 1st paragraph 1 of Law 2251/1994 on consumer protection.

CONSEQUENCES OF WITHDRAWAL

If you withdraw from this contract, we will refund to you all monies received from you including shipping costs (but excluding possible additional costs due to your choice to use a delivery method other than the cheapest standard delivery method that we offer). We are entitled under the Law to delay the refund until we have received the goods back.

You must send back the product you ordered or deliver it to our company’s store located at Charilaou Trikoupi 9, in Athens, t.c. 10678,  without undue delay and in any case within 14 calendar days from the day you notified us that you are withdrawing from this contract. The deadline is deemed to have been met if you send back the goods before the end of the 14 day period. You will bear the total cost of returning the product to us. Refunds are made via deposit to your bank account or via paypal, and in no case are they made with cash from our physical store.

As long as you bear the cost of returning the product, you can choose any courier company you wish. You can, however, if you want to use the courier company ELTA courier and send the product by charging our own code  3 1 8 4 6 8. In this case you will be charged according to the shipping cost you see on the SHIPPING METHODS paragraph and we will deduct this amount of the money that is to return you.

All accompanying documents and packaging must be returned with the product in its original condition, as well as the proof of purchase/invoice and the product’s certificate of authenticity. Products must be returned complete and unused, in their original packaging.

In case the product is accompanied by a gift, it should also be returned together with the product.

*Attention: The products to be returned are your responsibility until they reach us, so please make sure they are packed properly and sent to the correct address (Evtechnon, Papakosta Maria, Charilaou Trikoupi 9, 10678, Athens, tel. +302103802067)

If you are returning more than one item from the same order, you should send them all at once: Eutechnon does not accept multiple returns from the same order, with the products being sent at different times.

In the event that the above is not observed or the product does not meet the aforementioned conditions, the return of the product will not be accepted and the product will be sent back to the customer-sender at the customer’s expense.

Also, the customer reserves the right to replace our products in the following cases: a) Our company sends an incorrect product code, b) The customer receives a damaged product due to poor packaging. In this case, our company owes the replacement of the product at a cost borne by our company. In each of the above cases, the customer must return our products within fourteen 14 days accompanied NECESSARY with the corresponding sales document, intact, unused and in their original packaging. Otherwise, our company may not accept the cancellation of the order. No returns will be accepted unless you contact us first.

2) In the case of an order from a country outside the European Union, Eftehnon ONLY accepts the cancellation of the order BEFORE it is shipped.

Once the order has been shipped, returns are NOT ACCEPTED.

 

  1. Product Prices

All prices shown in our catalogs include VAT 6.0% (books and cds) and VAT 24% (jewelry and rosaries). These prices refer to the quantities that are available in our warehouse, while the company Eutechnon reserves its right to adjust the prices. For credit card installment transactions, the monthly installment amount is the product price divided by the number of installments you have chosen, without any additional interest.

 

  1. Applicable Law

All the transactions you carry out through the website www.eftehnon.com of the company Eftehnon are governed by the International and European law that regulates matters related to electronic commerce (Directive 2000/31/EC, PD 131/2003) as well as by the Law on consumer protection (Law 2251/1994) which regulates issues related to distance sales.

 

  1. Risk transfer

In contracts where the supplier ships the goods to the consumer, the risk of loss or damage to the goods is transferred to the consumer when he or a third party designated by the consumer and other than the carrier has acquired physical possession of the goods. Also, the risk is transferred to the consumer from the moment of delivery of the goods to the carrier, if the carrier has been instructed by the consumer to transport the goods and this option was not offered by the supplier, without prejudice to the consumer’s rights against the carrier.